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When you visit the outpatient department for the first time, you have to register at the desk in the entrance hall.

To register, you need to bring the following:

  • Proof that you have a health insurance
  • A valid identity document (passport, driving licence or identity card)

As soon as you are registered, you can go to the outpatient department. There you will need the following:

  • The referral letter of your GP, dentist or midwife
  • Any medication you are using or your medicine card

Subsequent visits

During a subsequent visit to the outpatient department, you can go straight to the desk of the outpatient department of your medical specialist. Please bring the following:

  • A valid identity document (passport, driving licence or identity card)
  • Your appointment card

Escort to the outpatient department

If necessary, a host(ess) can escort you to the outpatient department you need to visit. You can ask the reception desk in the entrance hall to call a host(ess) for you.